Getting Started
Week one intake and optional wearable connection. Baseline labs if indicated. First clinician visit to set a plan and safety windows. A short check in at the end of the month.
Not always. Many people succeed with training, protein, sleep, and stress tools. We add medication when the benefit is clear for your goals.
Yes if complete and recent. Upload the PDF in the portal. We will map results to decisions such as dose, route, or referral.
Some changes appear within weeks. Durable results build over months with consistent follow ups. Your dashboard shows progress with clear key performance indicators.
Membership and Pricing
Clinician oversight, plan design, messaging, and follow ups as listed on your plan. Precision Longevity is included.
Prescriptions are included; medication cost is billed by partner pharmacies. We include a monthly pharmacy allowance for testosterone/estradiol; GLP-1 pricing is set by the pharmacy. Labs included: Biannual comprehensive panels (every 6 months)
Many members use Health Savings Accounts or Flexible Spending Accounts. Ask your benefits administrator for details.
Yes. Message us in the portal before your next billing date so we can adjust your plan.
Labs and Scheduling
Case by case. If you have complete labs from the last three to six months we can often use them. Otherwise we will order what is required for safe decisions.
We place the order and send a location link with hours and any fasting instructions. Bring a photo ID.
Yes. Upload PDFs in the portal so our clinicians can review and map results to your plan.
Message us in the portal. We will help rebook and keep your timeline on track.
Medications and Safety
Not always. Many people succeed with training, protein, sleep, and stress tools alone. We use medication when benefits clearly outweigh risks for your goals.
We prioritize Food and Drug Administration approved products via licensed pharmacies. Medications are pharmacy billed.
When clinically appropriate and lawful, and when an approved option is unavailable or unsuitable. We follow current guidance and document the rationale.
Dosing starts low and is adjusted based on outcomes and safety labs when indicated. Your monitoring window appears in the portal.
Insurance and Good Faith Estimates
We do not bill insurance for membership. Many members use Health Savings Accounts or Flexible Spending Accounts.
Medications and labs are handled by the pharmacy and lab. Coverage depends on their policies and your benefits.
A Good Faith Estimate is an estimate of costs for services you may receive. We provide one upon request or when scheduling eligible services.
Yes. Request one in the portal and we will generate it after your visit or monthly as needed.
Policies and Cancellations
Please cancel or reschedule at least forty eight business hours before your appointment. Changes inside the window may incur a fee.
Use the portal link in your confirmation email or message us for help finding the next time.
Membership fees are billed monthly. If you choose to stop, cancellations apply to the next billing cycle.
Data and Privacy
We use a Health Insurance Portability and Accountability Act secure portal with role based access and audit trails. We do not sell data.
Only your care team and as required by law. You control sharing outside of care.
Yes. Request an export in the portal. We will prepare a package of your notes and results.
Troubleshooting and Support
Use password reset. If that fails, message support with your full name and date of birth so we can verify identity.
Disconnect and reconnect. Ensure permissions are enabled. We can read steps, sleep, heart rate, and similar data when allowed.
Use the portal for care questions. For billing and access, use Support inside the portal or email the address listed on your invoice.
Educational only and not medical advice. Medications and labs are pharmacy or lab billed. Outcomes are cohort summaries and do not guarantee individual results.