What is your cancellation window
Please cancel or reschedule at least 48 business hours before your appointment. Changes inside the window may incur a fee so we can protect access for others.
How do I cancel or reschedule
Use the portal link in your confirmation email or message us. We’ll help you find the next best time.
What if I have an emergency
Safety first. Let us know as soon as you can. We’ll review on a case by case basis and make exceptions for true emergencies.
Do you offer refunds
Membership fees are billed monthly. If you choose to stop, cancellations apply to the next billing cycle. Visit specific fees follow the window above.